In this video segment adapted from Connecticut's College of Technology/Regional Center for Next Generation Manufacturing, laser technician supervisor Dave DeGrand describes his typical workday and the education needed to succeed in the cutting-edge field of industrial laser manufacturing. Teamwork is essential to success. Dave needs to communicate with people at all levels within the company, including engineers and the technicians he supervises. Daily team meetings help him understand the problems that occur. The ability to troubleshoot is also a valuable skill to ensure that operations run smoothly and customer deliveries are met.